Effective Date: 10 2025
Steady Detailing Backend (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website steadydetailing.com, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, schedule an appointment, or make a payment, we may collect:
Name
Email address
Phone number
Billing and service address
Vehicle details (make, model, year, condition)
Payment details (including card information, where authorized)
b. Non-Personal Information
We may collect non-identifiable information automatically when you interact with our website, including:
Browser type and device information
IP address and approximate location
Pages visited and time spent on our website
Referring website or search source
2. How We Use Your Information
We use your information to:
Provide and manage our vehicle detailing services
Process payments, store authorized cards on file, and issue invoices
Respond to inquiries and provide customer support
Send booking confirmations, reminders, and updates
Send promotional offers, newsletters, or marketing messages (if you opt-in)
Improve our website and service experience
3. Payment Information
We accept payments through secure third-party payment processors.
When you authorize us to store your card on file (for repeat services or memberships), your payment information is encrypted and securely stored by our payment provider.
We do not have access to or store your full card details directly.
All payment transactions comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure your financial data is protected.
4. Marketing and Analytics Tools
We may use third-party tools to understand user behavior, measure traffic, and improve our marketing. These may include:
Google Analytics
Meta (Facebook/Instagram) Pixel
Email marketing platforms (e.g., Mailchimp, Klaviyo)
These tools may use cookies, pixels, or similar technologies to collect information about your interactions with our site and ads. You can manage cookie preferences through your browser settings.
We do not sell your personal data to advertisers.
5. Data Retention
We retain customer and transaction data only as long as necessary to:
Fulfill the services you request
Comply with legal, accounting, and tax obligations
Maintain accurate business and service records
Typically, we keep service and payment records for up to 7 years or as required by law.
If you request deletion of your personal data, we will comply unless we are legally required to retain certain information.
6. Sharing Your Information
We may share your information only in the following cases:
With trusted service providers (payment processors, scheduling systems, marketing tools) who help us operate our business
When required by law or legal process
To protect our rights, property, or safety, or that of others
We do not sell or rent your personal information to third parties.
7. Data Security
We use administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, or misuse.
While we strive to protect your information, no electronic storage system or internet transmission is completely secure, and we cannot guarantee absolute protection.
8. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for marketing communications
Request details about how we use your data
To exercise these rights, contact us at [email protected].
You can also unsubscribe from marketing emails by clicking “unsubscribe” at the bottom of any promotional message.
9. Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience, analyze site usage, and deliver relevant advertisements. You can disable cookies through your browser, but some parts of our site may not function properly if you do.
10. Children’s Privacy
We do not knowingly collect or solicit data from individuals under 18. If we become aware that we’ve collected personal information from a minor, we will delete it promptly.
11. Data Transfers
Our services are intended for residents of US.
If you access our website from outside US, you acknowledge that your data may be processed and stored in US, where privacy laws may differ.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a new effective date. Please review it regularly for changes.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Steady Detailing Backend
Website: steadydetailing.com
Email: [email protected]
Phone: (561) 400-6355