Privacy Policy

Fanatical Detailing ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our website and services, including quote requests, appointment reminders, SMS and email communications, and website analytics. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms & Conditions.

Contact information. Your name, phone number, email address, and service address when you request a quote, book a detail, or message us.

Vehicle and service data. Vehicle type, condition notes, photos you send us, service history, and membership details.

Communications data. Your messaging preferences plus records of consent and opt-out activity for SMS and email.

Usage and device information. Cookies, pixels, and analytics may collect IP address, browser type, pages visited, and interaction data.

• Provide quotes, scheduling, and the detailing services you request
• Send appointment confirmations, arrival windows, and reminders
• Send SMS and email communications you explicitly consented to receive
• Improve our website and service quality using analytics
• Maintain compliance records for consent and opt-outs
• Protect our business and customers, including fraud and security monitoring

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings; some features may not work correctly if cookies are disabled.

We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

Service providers. We may share information with trusted vendors that help us operate, such as messaging and email delivery, scheduling, payment processing, and analytics providers. They may only use it to perform services on our behalf.

Legal and safety. We may disclose information if required by law or to protect the rights, safety, and security of Fanatical Detailing, our customers, or others.

Business transfers. If we are involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction, and any successor must honor this policy.

Text messaging data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors for support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-out. Reply STOP to any message at any time. We'll send one confirmation and stop texting that number. See our SMS Compliance page for details.

Email opt-out. Use the unsubscribe link in any marketing email.

Access and correction. Contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted here with a new "Last updated" date.

Fanatical Detailing
Boca Raton, FL 33431
(561) 440-1192
info@fanaticaldetailing.com